Consulting Services

Business Optimisation – Workflow and Workforce

Core team of cross functional productivity specialists, qualified in Lean Six Sigma and Industrial Engineering (MOST™) to provide services as follows:

• Process design and improvement, facilities planning and network design
• Achieving line efficiency, waste reduction and increased asset utilisation
• Business case development, SOP design and documentation, functional analysis
• Time & labour estimation with work measurement using time study & sampling
• Workforce planning and scheduling for optimal staff allocation within constraints
• Productivity benchmarking, determining effective KPIs and reporting with analysis

Examples:

• Meat FMCG (2016) – Primal meat yield improvement using statistical analysis ($$ benefit), process improvement of Inbound Receipt & Finance functions to reduce overpayment and work duplication ($$ benefit).
• Online Fulfilment Centre (2016-17) – Methods study and work measurement resulted in productivity benchmark recalibration by about 5% and identified ‘quick win’ facilities relay for additional cost savings.
• Meat FMCG (2016) – Productivity analysis and determination of optimal staffing benchmarks on processing lines. Labour utilisation improved by about 20%.
• Store Productivity (2016 and 2017)- Performed work measurement in Meat, Deli, Bakery and Checkout (Front of Store) departments at task level and derived time standards for associated tasks
• Online Grocer (2017) – Business case development support for a national initiative to eliminate single use plastic shopping bags in retail.
• Distribution Centre (2016) – Productivity studies to determine ‘As Is’ staff utilisation and bottlenecks and to estimate staffing levels based on proposed ‘To Be’ mechanisation. The findings were used in the business case to support investment decision about section relay and additional automation.
• Retail Franchisee (2017) – Pilot for testing Internet-of-Things technologies for a ‘smart store’. E.g. asset tracking, queue sensor, etc.

Business Analysis & Reporting

Supported in following ways:

• End-to-End business activity planning and analysis (turnkey project work) – targeted outcomes and stakeholder management
• Business initiatives support (staff augmentation)– business analysis, 360 deg review, risk analysis, project management.
• Reporting and dashboards using Excel, SQL, R, .NET (including the ability to work with many analytics & visualisation softwares such as Yellowfin, Tableau, MicroStrategy, etc.) – forecasting, trends analysis, statistical analysis, benchmarking, etc.

Examples:

• Fin Tech (2013) – SE Asian expansion strategy market analysis report for 4 nations
• Commodities FMCG (2017) – Business case for a new vertically integrated ‘paddock to plate’ and meat exports business across India and Australia

Product Innovation & Development

Aided by a diversity of expertise, knowledge base and market understanding, we assist with new product strategy, pricing and development. Our expertise spans concept stage and commercial development through to product positioning, stakeholder management and end-to-end Product Life Cycle Management. We have a track record of success in the following sectors:

• Financial Services
• FMCG
• Retail

Examples:

• Financial Services – Development of the in-store ‘Gift Card Mall’ category for a major retailer. This has become a $100m+ business (Principal’s achievement outside Gains5).
• FMCG – Concept and strategy development for a vertically integrated ‘paddock to plate’ meat business in India. Included a subsidiary setup in Australia to trade in meat & meat products for brand development and opportunistic revenue. Project investment circa $2m. Gains5 is an equity holder in the subsidiary.